Shipping policy
📦 Shipping & Delivery Policy
Thank you for shopping with Hipora Games! We do our best to make sure your order reaches you quickly and safely.
🕒 Processing Time
All orders are usually dispatched within 1–3 working days after payment is received.
You’ll receive a confirmation email with tracking information (if applicable) once your order has been shipped.
🚚 Shipping Times
- Germany: 2–5 working days
- European Union: 4–8 working days
Please note that delivery times may vary depending on local postal services, holidays, and customs procedures.
💰 Shipping Costs
- Germany: €5.99
- European Union: €11.99
Shipping costs are calculated at checkout and include packaging and handling.
📍 Delivery Address
Please make sure your shipping address is complete and correct before placing your order. We cannot be held responsible for delays or lost parcels due to incorrect or incomplete addresses.
✉️ Questions?
If you have any questions about your order or delivery, feel free to reach out to us at info@hipora.com — we’re happy to help!